The Art and Etiquette of Personal Shopping

taught by Shelley Brown
Shelley Brown
Shelley Brown
Owner

Course Curriculum

1. Introduction to Personal Shopping
Introduction
1.1 The Age of the Service Industry
1.2 The Development of Personal Shopping
1.3 The Benefits of Hiring a Personal Shopper
1.4 The Demographic Divas
Summary - Key Points to Remember
Lesson one Homework
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2. Branding Your Business
Introduction
2.1 The Business of Preparation
2.2 Charging for Services
2.3 Store Relationships
2.4 Benefits for the Store
2.5 Benefits for the Personal Shopper
Summary – Key Points to Remember
Lesson two Homework
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3. Client Rapport
Introduction
3.1 A Professional Rapport
3.2 Managing Your Client’s Time
3.3 Re-Shaping Shopping Habits
Summary – Key Points to Remember
Lesson three Homework
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Glossary
Glossary
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Final Exam
Introduction
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